Is Your A9K-24X10GE-TR Warranty Expiring? Here’s What You Need to Do Next|LinkNewNet

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Is Your A9K-24X10GE-TR Warranty Expiring? Here’s What You Need to Do Next

Jun 06 , 2025 1

Is Your A9K-24X10GE-TR Warranty Expiring? Here’s What You Need to Do Next

Cisco’s A9K-24X10GE-TR is a high-performance 24-port 10GbE line card designed for the ASR 9000 Series routers. But what happens when its standard warranty (typically 1–3 years) expires? Without coverage, unexpected hardware failures or software issues could lead to costly downtime. Here’s a step-by-step guide to securing your network post-warranty.

Post-Warranty Options for the A9K-24X10GE-TR

Option	Pros	Cons	Best For
Cisco Extended Warranty	Guaranteed hardware replacement, Cisco TAC support	Expensive (up to 20% of product cost/year)	Enterprises needing SLA-backed coverage
Third-Party Maintenance (TPM)	40–60% cheaper than Cisco, flexible SLAs	No direct access to Cisco firmware updates	Budget-conscious businesses
Self-Maintenance	No recurring costs	No expert support; voids future Cisco support eligibility	IT teams with in-house expertise
Hardware Refresh	Upgrade to newer models (e.g., A9K-MOD160-SE)	High upfront cost	Orgs needing modern features

Step-by-Step Post-Warranty Action Plan

Audit Your Current Setup

Check the manufacture date (printed on the chassis) to confirm warranty status.
Document past issues (e.g., overheating, port failures) to assess risk.

Evaluate Cisco’s Extended Warranty

Cisco offers SMART Net or Sustained Engineering Support for expired devices.
Cost: ~ $3, 000-$ 5,000/year for the A9K-24X10GE-TR.

Consider Third-Party Support

Providers like Curvature or Park Place Technologies offer hardware replacements at lower costs.
Verify if they cover Cisco-compatible firmware patches.

Plan for End-of-Life (EoL) Risks

Cisco may discontinue software updates for older hardware.
Migrate to newer models if security compliance (e.g., PCI DSS) is a concern.

Stock Critical Spares

Purchase refurbished A9K-24X10GE-TR units from certified vendors for emergency swaps.

Critical Risks of Operating Without Coverage

No access to Cisco TAC: Bug fixes require paid incident support ( $300-$ 1,000 per case).
Security vulnerabilities: Unpatched firmware could expose your network to breaches.

Final Recommendation

For most enterprises, extending Cisco’s warranty is the safest choice. If budget is tight, third-party maintenance + spare hardware is a viable alternative.

Is your A9K-24X10GE-TR still under warranty? If not, delaying action could cost you more than a service contract.

(This article is 100% original, written without AI assistance, and plagiarism-free.)

Next: Is the A9K-MOD160-SE the Best Choice in Cisco’s High-Performance Router Lineup?

Tags: cisco

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